COVID-19 Incident Response: Post Incident Analysis
case study
the client
Company B*
Company B developed a partnership with a First Nation community to assist with the COVID-19 health crisis incident response. The partnership, between Company B and the First Nation community, set the stage for a successful public-private partnership.
the problem
Need for assessment of the COVID-19 incident response
Company B partnered with the First Nation community to assist with the COVID-19 health crisis incident response. At the end of the COVID-19 incident response, it was determined that a post incident analysis (PIA) needed to be completed to learn from the event. Company B nor the First Nation community possessed the skill sets to provide a critical assessment of the community COVID-19 incident response. RIC was hired to conduct a comprehensive PIA for Company B and the community.
the solution
A comprehensive post incident analysis (PIA) of the COVID-19 incident response
RIC did not stop there, the community and emergency operations center (EOC) members were engaged and consulted to learn about personal experiences from the COVID-19 health crises. This insight provided RIC the ability to craft recommendations that were community specific.
the result
A pathway to identify emergency management roles and responsibilities
In short, RIC provided Company B and the First Nation community with a detailed report on incident response gaps, areas for improvement, and recommendations on how to strengthen the pillars of emergency management. Specifically, prevention, mitigation, preparedness, response, and recovery.
This gave the community a pathway to clearly identify emergency management roles and responsibilities, incident management program structure, systems of governance and avenues to incorporate cultural knowledge into overall emergency management programming.
detailed report on the incident response
recommendations for stronger EM pillars
pathway to IDentify roles and responsibilities
the future
Prepared for and more resilient to future disasters
Chief and Council, and people in the community can now rest assured that the department of Emergency Management has a clear vision and action plan to move forward to prepare for and become more resilient to future disasters.
*I take my clients’ confidentiality seriously. Company B is a pseudonym.
Read about other clients' results
Learn how the Coldwater Indian Band accessed and secured funding for short, medium, and long-term community recovery projects.
Read about how The Confederacy of Treaty 6 First Nations, educated its member nations on creating a human centered approach for emergency preparedness.
Read about how a strategy and project plan enhanced resilience and supported local capacity within a community to prepare for and withstand a disaster.
work with RIC
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